PRIVACY POLICY

UTAS GLOBAL LOJİSTİK LTD.ŞTİ., registered at ÇINARLI MAH.1572 SOKAK NO.33 KONAK İZMİR, acts as the data controller for personal data collected through this website.

Contact: info@utaslojistik.com · +905461460864

• Contact forms: Name, e-mail, phone, company name, message content
• Customer portal: Username, password (hashed), e-mail address
• Cargo tracking: Bill of lading / reference number entered voluntarily
• Log data: IP address, browser type, pages visited, visit timestamps
• Cookies: Session cookies required for site functionality

• Responding to your enquiries and quote requests
• Providing shipment tracking and customer portal services
• Complying with legal obligations under Turkish Commercial Law
• Improving site performance and user experience (analytics)
• Sending service-related notifications (with consent)

We process personal data on the following legal bases under GDPR Article 6:

• Contract performance – processing necessary to provide requested logistics services
• Legitimate interests – fraud prevention, site security, analytics
• Legal obligation – tax and customs documentation requirements
• Consent – marketing communications (you may withdraw at any time)

We retain personal data only as long as necessary:

• Contact enquiries: 3 years
• Customer portal accounts: Duration of business relationship + 2 years
• Shipment records: 10 years (legal requirement under Turkish Commercial Law)
• Log data: 6 months

You have the right to:

• Access your personal data and obtain a copy
• Rectify inaccurate data
• Erase your data ('right to be forgotten') where legally permissible
• Restrict or object to processing
• Data portability
• Withdraw consent at any time without affecting prior processing

To exercise your rights, contact us at info@utaslojistik.com. We will respond within 30 days.

We do not sell your personal data. We may share data with:

• Shipping lines, airlines and carriers — solely for shipment execution
• Customs authorities — as required by law
• IT service providers — under data processing agreements
• Shiptier platform — for operational management (see shiptier.app/privacy)

This site uses only essential session cookies required for login and site navigation. No third-party tracking or advertising cookies are used. You may disable cookies in your browser settings; however, some site features may not function correctly.

For data protection enquiries:

UTAS GLOBAL LOJİSTİK LTD.ŞTİ.
ÇINARLI MAH.1572 SOKAK NO.33 KONAK İZMİR
E-mail: info@utaslojistik.com
Phone: +905461460864

You also have the right to lodge a complaint with the relevant data protection authority in your country.